Jun 1, 2026
Oral health
What to expect at your first visit to Moonee Ponds Smiles
Everything you need to know before your first appointment with us.
Introduction
Coming to a new dental clinic for the first time can feel uncertain, especially if it's been a while. At Moonee Ponds Smiles, we've designed the new patient experience to feel the opposite of clinical.
Here's what to expect when you walk through our doors on Moore Street.
Your First Appointment
We start with a comprehensive examination. Teeth, gums, bite, and jaw, to get a complete picture of your oral health. We'll ask about your dental history, any concerns you have, and what you're hoping to achieve. There's no rush. We want to understand you before we recommend anything.
Your Personalised Treatment Plan
Based on your examination, your dentist will walk you through a clear, honest treatment plan. We'll explain what's needed, what can wait, and what's simply worth monitoring. You'll leave with a full picture of your oral health and a plan that fits your life.
When What To Bring
If you have previous X-rays or dental records, bring them along. Otherwise, we take care of everything from scratch. Let our team know your health fund details when you book and we'll have your HICAPS ready to go.
Booking Your First Visit
Call us on (03) 9689 1131 or book online at mpsmiles.com.au. Same-day appointments are available for urgent concerns.
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