Jun 1, 2026

Oral health

What to expect at your first visit to Moonee Ponds Smiles

Everything you need to know before your first appointment with us.

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Blog image

Introduction

Coming to a new dental clinic for the first time can feel uncertain, especially if it's been a while. At Moonee Ponds Smiles, we've designed the new patient experience to feel the opposite of clinical.

Here's what to expect when you walk through our doors on Moore Street.

Your First Appointment

We start with a comprehensive examination. Teeth, gums, bite, and jaw, to get a complete picture of your oral health. We'll ask about your dental history, any concerns you have, and what you're hoping to achieve. There's no rush. We want to understand you before we recommend anything.

Your Personalised Treatment Plan

Based on your examination, your dentist will walk you through a clear, honest treatment plan. We'll explain what's needed, what can wait, and what's simply worth monitoring. You'll leave with a full picture of your oral health and a plan that fits your life.

When What To Bring

If you have previous X-rays or dental records, bring them along. Otherwise, we take care of everything from scratch. Let our team know your health fund details when you book and we'll have your HICAPS ready to go.

Booking Your First Visit

Call us on (03) 9689 1131 or book online at mpsmiles.com.au. Same-day appointments are available for urgent concerns.